Join Lepaya!
At Lepaya, we help professionals and organizations grow through impactful Power Skills training. As a Customer Success Intern, you’ll work closely with our Customer Success Managers (CSMs) to improve how we engage with our clients, optimize internal processes, and contribute to strategic projects.
This is more than just an internship — it’s an opportunity to develop hands-on business experience, gain insights into Customer Success & Learning & Development, and contribute to real projects that make an impact. Whether you’re interested in client engagement, operational excellence, or data-driven decision-making, this role will provide you with valuable skills for your future career.
You'll be part of an international, fast-paced environment, working with various Enterprise & Multinational companies, and contributing to projects that enhance customer success strategies.
What you’ll bring
Currently enrolled in a Bachelor’s or Master’s program (e.g., Business, Psychology, Communication, HR, or similar).
Fluent in English and French (required).
Strong communication and problem-solving skills.
Analytical mindset with an interest in process optimization and client experience.
A proactive attitude—you enjoy taking initiative and working in a fast-paced team.
Previous experience in a startup/scale-up environment is a plus.
By the end of your internship, you will have:
Supported key client engagements, ensuring a seamless customer journey.
Contributed to strategic process improvements, optimizing efficiency within the team.
Helped analyze customer data and feedback, leading to actionable insights.
Played a role in onboarding initiatives, supporting the adoption of our learning solutions.
Why you’ll love this journey at Lepaya
As a Customer Success Intern, you’ll be part of Lepaya’s Internship Program, designed to maximize your learning and career development:
Comprehensive onboarding & mentorship – Get structured guidance to grow in your role.
"Lunch & Learns" – Gain insights from industry leaders and experts.
Quarterly Networking Drinks – Connect with fellow interns and professionals.
Spot & Grow Sessions – Develop both your technical and soft skills.
Real-world projects & responsibilities – Work on initiatives that directly impact our clients and operations.
This is your chance to bridge the gap between academia and the professional world, setting yourself up for a successful career in Customer Success, Learning & Development, or Business Strategy.
Our mission
At Lepaya, we empower professionals to thrive in their careers and lead happier lives, driving businesses to new heights. Every member of our team contributes to transforming the way organizations develop their talent. Our specialized academies support employees at every stage of their journey. Combining human expertise with cutting-edge software, our platform integrates advanced learning seamlessly into daily workflows. With nearly 1 million individuals upskilled at companies like KPMG, Dell, and L’Oréal, and backed by $80 million in funding, Lepaya is shaping the future of professional development.
Join our global, fast-growing team as we aim to be the largest upskilling platform worldwide!
What does it mean to be a Lepayaan?
We succeed together. We act and come up with solutions. We build for growth. We exceed expectations. We create meaningful impact. For a glimpse into our culture, explore our careers page.
How we live DE&I
At Lepaya, our diverse team embraces professionals of all backgrounds. We prioritize an inclusive environment where every member is valued and empowered. We're dedicated to diversity, equity, and inclusion through initiatives like our Diversity Charter and internal DE&I team. Your unique perspective is celebrated, ensuring you feel supported and encouraged to be yourself at work.
What’s next?
Ensuring that your candidate journey is smooth is our top priority! Here's a sneak peek into our standard hiring process: First, an introductory interview; then, a chat with the hiring manager and/or a team member; and finally, an offer!